Love it - and wish it would go back
I’ve used this product for multiple years and have loved it. However, in the last couple of months the product has changed and there are two things that knock my review now—1. The packaging can (almost) only be opened with scissors, just a slight inconvenience but seems like an easy fix. 2. The second is that the taste of the product is not as good as it was and the powder doesn’t blend as well. This lowers the quality of the experience.
I would love to see the product back in its original form (in the glass jar or easier tear packaging, and better taste/blend).
Thank you for considering these things!
Rookie
Thank you so much for being a longtime Rookie Wellness customer and for taking the time to share such thoughtful feedback 💛 We truly appreciate your loyalty and honesty.
You’re absolutely right, there have been some recent changes, and we hear your concerns loud and clear.
On packaging: We agree that ease of opening matters. The current sticks can be tougher than intended, and your feedback is already being shared with our product team as we actively work on improvements (including easier-tear options).
On taste and blend: We’ve made updates to our sourcing and formulation to maintain quality, consistency, and stability at scale. While the ingredients and efficacy remain the same, we understand that even subtle changes in taste or mixability can impact the experience, and that matters to us. Your note about preferring the original taste and blend is incredibly helpful as we evaluate future iterations!
We’re always working to balance performance, quality, and experience, and feedback like yours directly shapes what we do next. Thank you for sticking with us and for helping us continue to improve. If you’d ever like to share more details or we can help in any way, our team is always here 💫
